What our Customers say...


Receptionist was very nice

Thank you for all that you did in my basement!  It really looks great; you did such a great job cleaning up after.  Very satisfied!  

5 Stars

Ruben and Anthony and their crew were professional and hard working. SERVPRO through to help when no one else would. We highly recommend their services.

Ed and his crew from SERVPRO Toledo were great to work with! They were efficient, kind, and very helpful with the cleanup of water in our basement. We used this same company two years ago and had a good experience then too, but I can say this time around was even better. We highly recommend this company!

Best service. 100% recommended. And very friendly team.

Very fast service for as many calls as they had on Easter.

From the first day Brion and Salesa came to inspect our house after having soot damage from our fireplaces we felt at ease. We were sick when we discovered this damage after only being in our home for four months. I would highly recommend this group for their professionalism, thoroughness and attention to detail. I wish I could have them here once a year without the damage of course.

They did a great job helping us clean up after our fire. Everyone was wonderful. Would definitely recommend.

Salesa and Mike were prompt, efficient, and knowledgeable! Angela provided excellent customer service!

Great Job! Would use again if needed!

Brian was our savior when our South Carolina a home got flooded,and had trees come through our roof during Hurricane Matthew . He not only did professional work but was supportive and showed great empathy in the way he dealt with us in our distress. He also was very helpful helping us understand how the insurance process worked.

I am so thankful that I chose SERVPRO to get me through my fire. So helpful every step of the way. You guys are great!

SERVPRO has done many units in the building I manage. They always do a great job that is why we always call them back.

The crew sent to my home did an exceptional job! They were all very nice and explained everything in detail!

Great Job! Would use again if needed!

I was very happy with the work done in my home by your SERVPRO franchise. Thank you for all your help.

Great job! Thank you so much for all of your help recovering from Irma!

I can not say enough about the kindness and compassion that the crew at SERVPRO showed us as we were cleaning up the fire in my fathers home! Will absolutely call this company out for any  future needs!

After the job you did for me in my home I could not let anyone else help me out when it was time to clean out my commercial building! Amazing Company! Thank you so much!

Great job and very professional. Would Highly recommend SERVPRO.

I had SERVPRO out to clean up some mold that I had found in my Laundry room. When they first arrived I was very impressed that it was 2 women. They were very professional and walked me through the entire process. Thank you SERVPRO for a job great done.

I would highly recommend SERVPRO of Sylvania/West Toledo . I had a problem with smoke odor in some offices that I was trying to remove without success. Mr Brion Wills came out and assured me that they could take care of it. As he stated when they were done the odor was gone! I was very please with their professionalism and their service.

We were satisfied with the work done by SERVPRO and would recommend them to others.

Great job Team!

Great Job Good Response

I had a water damage in my home due to a Faulty pipe. I called your company for clean up . The best phone call I've ever made. They came right away bringing fans, tore up all the wet carpeting and cleaned up the and cleaned up the leftover mess. The next day they started the work. I left the following week to visit my Mom in Florida and they put a lock box on my front door and finished the work . I got home 10 days later and the carpeting had been laid, the furniture was in place. I want to thank you so much for working with the insurance company to get this settled. You have helped to make this disaster so very easy and all of your people are very special with a great sense of humor. I would highly recommend you to anyone in need. Thanks again and again for all you did and the help you gave me.

My Basement looks better than when we moved in. The team members were professional and friendly. They didn't miss a single detail from start to finish - very through. They even covered the length of the extension cords w/ painters tape to prevent my children from tripping- so thoughtful!! We would recommend to anyone!

Dear SERVPRO, thank you for a job well done! I was very impressed by your team- not only for the fast, efficient, quality work but also their kind hearts, caring smile, and empathy for our unfortunate situation. One of your "star employees" even took the time to let my Daughter help! Outstanding! Thank You ! Lance

All I can say is thank you just thank you! And God bless. I appreciate that no one had an attitude over ho much work going thru 50 years of stuff. You are all so kind.

Very understanding and easy to work with. Would recommend to anyone who asked

The guys are awesome! Pleasant, polite and professional!

Fantastic Service!!

Great Job! Very Happy

On Jan. 15, I had a "flood" in my house due to a faulty pipe. I called my insurance company and they suggested I call SERVPRO. THE BEST PHONE CALL I'VE EVER MADE, They came right away.They tore out affected material and set Equipment.I left the next week for Florida and they put a lock box on my door and finished the work. I got home the carpeting had been laid furniture was in place,You have helped to make this disaster so very easy. I would highly recommend you to anyone in need

Very Professional! Job well done!

When the crew was finished the property looked amazing! Much better than my expectations! Would highly recommend to anyone!

Your team really knew their stuff and got us up and running in no time! They took care of every aspect of the job and coordinated it all saving us valuable time.

Crew did a great job and we were able to get back in business the next morning.

All was great. Very professional and caring. Would defiantly recommend

The customer service was great from the office to the employees that came out to do the cleanup. I was really impressed with how sensitive they were to my questions and concerns prior to them doing the job. They did an excellent job!

work was great! Guys did a fabulous job!

You Guys are great! Thanks so much for helping us through an ugly situation.

Great Attitude. Very helpful with getting rid of stuff!

All 10's! Great team, great Job!

Thank you so much for all your help. Made an ugly situation easier.

everything looked good as new! Crew was great!

Your team has done several units in our building and as always has went above and beyond our expectations!